Shipping and Return Policy
When an order is placed, it will be shipped to the address you designate so long as your address otherwise conforms to the shipping restrictions contained on this Web Site. All purchases from this Web Site are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Web Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.
StimuLean™ will accept returns of merchandise purchased directly from StimuLean™ (online or phone) only when the following conditions are satisfied:
Dietary Supplements: To be considered for reimbursement, dietary supplements must be unopened and in the original packaging. All items must be received by StimuLean™ within 30 days of purchase. In all cases refunds will be made to the credit card used for the original purchase. Please allow 2 billing cycles for the refund credit to appear on your statement. The original packing slip is required for reimbursement. Please note that we do not have the ability to trace your return. Please refer to your carrier of choice for their tracking services.
HOW TO RETURN AN ITEM
- Please put the merchandise to be returned in the box in which it was received.
- Include the original packing slip to ensure accurate processing for the item(s) being returned.
- Write "RETURN" on the top of the packing slip and specify what items are to be returned.
- Address the box to: StimuLean™ 348-B Evelyn St. Paramus, NJ 07652
- Ship using the carrier of your choice.
WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN MERCHANDISE. WHEN YOUR RETURN HAS BEEN RECEIVED AND PROCESSED, WE WILL CREDIT THE CREDIT CARD ACCOUNT USED ON THE ORIGINAL PURCHASE FOR THE AMOUNT OF THE RETURN, LESS A 15% RE-STOCKING FEE, SHIPPING AND HANDLING, AND ANY APPLICABLE TARIFFS AND TAXES.